Who We Are
Nova HR Ltd is a UK-based HR consultancy providing professional HR support and advice to businesses. We are committed to protecting your personal data and ensuring your privacy is respected.
This policy explains how we collect, use, and protect personal information when you use our website or when your data is shared with us as part of our services.
What Personal Data We Collect
We may collect and process the following types of information:
- Your name, email address, phone number, and business name (e.g. when you contact us)
- Information provided by client businesses about employees (e.g. in relation to HR cases for which we provide advice, support or documentation)
- Website usage data (e.g. IP address, browser type, pages visited, via analytics tools)
How We Use Your Data
We use your personal data to:
- Communicate with clients and respond to enquiries
- Provide HR consultancy and case support services to clients
- Maintain records for legal and business purposes
- Improve our website and client experience
Whose Data We Process
We process personal data from:
- Individuals who contact us directly
- Employees or representatives of client organisations
- Employees of clients, where information is shared with us by the client for the purpose of case management (e.g. disciplinary, grievance, absence or performance matters)
We treat all personal data confidentially and in accordance with our legal obligations.
Lawful Basis for Processing
We process personal data under the following lawful bases:
- Consent (when you choose to contact us or sign up for updates)
- Contractual obligation (to deliver our services)
- Legitimate interests (e.g. managing HR cases effectively)
- Legal obligation (e.g. maintaining business records)
Data Received from Clients
Where we are provided with personal data by client businesses (e.g. details of employee HR cases), we act as a data processor or joint controller depending on the context and contractual arrangement. This data is only used to fulfil our professional duties and is handled securely and confidentially.
Cookies
Our website uses cookies to improve your experience and gather anonymised usage data. You can adjust your browser settings to manage cookies.
Data Sharing
We do not sell your data. We may share data with:
- Trusted service providers (e.g. hosting, email, analytics)
- Legal or regulatory bodies, if required by law
We do not share any employee-related information provided by clients unless specifically authorised or legally required.
Data Security & Retention
We take appropriate technical and organisational measures to protect personal data and retain it only for as long as necessary to fulfil the purposes outlined or to comply with legal obligations.
Your Rights
You have rights under UK data protection law (UK GDPR), including:
- The right to access your data
- The right to correct or erase inaccurate data
- The right to object to or restrict processing
- The right to withdraw consent
To exercise any of your rights, contact us at info@novahrltd.co.uk
Contact Us
If you have questions about this policy or how we handle personal data:
Email: info@novahrltd.co.uk
Address: 16 Grosvenor Avenue, Newquay, TR7 1BQ
Complaints
If you’re unhappy with how we’ve handled your data, you can contact the Information Commissioner’s Office (ICO): https://www.ico.org.uk